Airport child-seat operations

Guaranteed Family Ready.

A booked child seat is not a ready child seat.

Airport child-seat operations

A booked child seat is not a ready child seat.

Every child seat ready before the family lands.

FMH runs the child-seat operation behind your rental workflow: matched, prepared, checked and installed in the assigned vehicle.

You keep the booking and the revenue. We take readiness.

Guaranteed Family Ready.

An FMH technician fitting a child seat in a rental vehicle before handover.

Readiness status

Illustrative

  1. Booking receivedDone
  2. Seat securedDone
  3. PreparedDone
  4. CheckedNow
  5. InstalledNext
  6. Family ReadyNext

The gap after booking

Booked is a line on the agreement. Ready is a state.

A reservation confirms the add-on. It does not confirm that a correct, clean, installed seat is waiting in the vehicle.

Booked

  • Availability resolved late
  • Category handled manually
  • Preparation during peak moments
  • Installation left to handover
  • Limited unit history

Ready

  • Seat assigned to the booking
  • Category matched in advance
  • Prepared before the arrival window
  • Installed in the assigned vehicle
  • Readiness recorded per unit

The controlled operation

One chain, from reservation to installed seat.

Change the situation and the same six steps respond. Nothing lands on your desk team.

FMH

Category, station and arrival window are received from the booking.

Operator

Nothing changes in your reservation flow.

Illustrative operating flow. No live booking or flight data is shown.

Operator outcomes

Remove the exception. Keep the revenue.

  • Fewer exceptions at handover

    Mismatches and swaps are resolved before the vehicle is assigned.

  • Controlled stock

    Units are matched and tracked instead of counted at the desk.

  • Defensible records

    Cleaning, condition and installation are recorded per unit.

  • Revenue stays yours

    You keep the booking, the pricing and the customer.

The product and the standard

Scope the operation. Measure it against one standard.

Assessment

FMH Intelligence

Five structured questions about your stations, volumes and current handling.

Start the assessment

Standard

FMH Assured

Our own operating standard: what must be true before a vehicle is released.

Read the standard

Rollout

Start with one station.

Readiness is proven at a single station before it is repeated.

  1. One station

    One airport station, an agreed scope, a documented baseline.

  2. Multiple stations

    The same steps and records applied across the region.

  3. Network standard

    One readiness definition across the group.

A family arriving at an airport rental pick-up area with a prepared vehicle.

They land tired. The vehicle is ready.

Everything upstream exists for one moment: a family reaches the car and there is nothing left to solve.

Book an operator assessment.